नेपाली

Account

Delete your account

Accura doesn’t have a delete button yet. Ask us, and we will delete your account for you — here is how, and what happens.

Draft: the deletion steps and timing are to be confirmed before launch.

How to ask

  1. Write to jkuldevllc@gmail.com from the email address on your account — or, if you sign in with your mobile number, tell us that number and the name of your shop.
  2. We make sure the request really comes from you before anything is deleted — for example by asking you to confirm from your phone or email.
  3. We tell you when it is done.

Email us to delete my account

What is deleted

  • Your name, email address and mobile number.
  • Your password and your sign-ins on every device.
  • Any open invite codes for you, and a Gossip account link you made.

What the shop keeps

  • Bills, receipts, stock entries and other records you made belong to the shop you made them for, and stay with it — tax rules require a shop to keep its bills and books.
  • The shop’s activity log and bill print log are never changed, so the entries you made stay in them.

Before you ask

Download what you need first — the sales and purchase books as CSV, and masters and vouchers as TallyPrime XML.

If you own a shop

If other people still work in the shop, make one of them an owner in Business → People first. If you are the only person in it, tell us whether the shop should close too; a paid plan is simply not renewed.

Can’t sign in?

Write to jkuldevllc@gmail.com with the mobile number or email address of the account, and we will help.